This new strategic relationship will help LivePerson keep pace with surging demand for Conversational AI by joining our Conversational Cloud with Infosys Cobalt Transformation Cloud services and public cloud. LivePerson is capitalizing on a global demand inflection for conversational AI, which is powering a sharp acceleration in both revenue and profit growth. We’re highly differentiated because of our comprehensive approach to Conversational AI, our broad messaging capabilities, operational expertise and ability to offer an unmatched six times — six times ROI in the first year alone. In Q3, only six months later, we signed another 7-figure upsell with them. Also noteworthy is that three of our eight 7-figure deals were new logos, demonstrating LivePerson’s ability to win new customers, even with the change from physical to virtual marketing events. In fact, three of the eight 7-figure deals we closed in Q3 came from our partners. We also continue to gain leverage from our channel partners, which have influenced more than 30% of contract signings over the past year and contributed three 7-figure deals in Q3. We expect this strong tailwind to only intensify over the next five years as traditional retail shopping, web and in-app based e-commerce shifts to c-commerce or conversational commerce.
Similarly, consumers can make purchases across different endpoints, for example, use a website for one purchase and then use WhatsApp for the next and then in-app for another without reentering their credit or debit cards. For example, a consumer enters their credit card information to purchase a ticket from an airline, and then we securely tokenize that credit card so that it can be used at a later date with some other company. In order to improve agent efficiency, increase sales conversions and fuel higher customer satisfaction, brands are turning to our Conversational Cloud and deploying personalized consumer carer and sales journeys over mobile messaging endpoints. That changed in Q3 when the customer came up for renewal. Nearly every single enterprise customer is now using our AI capabilities within our platform. And with Zuora’s increasingly large enterprise customer demographic, James Huang, previously with SAP, Workday and WorkForce, has come on board as Head of Global Alliances, to foster partnerships with the global SIs. Combining AI (artificial intelligence)-powered FAQs and bot conversations, RBS Assist is also able to quickly transfer a bot conversation to a human customer service representative if it cannot understand what a consumer wants.
It seems like the existing deals continue — listing customer deals continue to be strong and new deals are down from last year. The investments we’ve made in our product and go-to-market organizations are yielding impressive returns. As Infosys invest in integrations to build a global practice around our Conversational Cloud, we expect even greater returns from our partner model over the coming quarters. They were virtually sold over a 3-month period, and they move very quickly because all the impact that has happened to their physical stores during COVID. First being strategic upside following initial demand during the COVID crisis; the second, involving upsells as customers on an all-you-can-eat enterprise license agreements now are being moved to cost-per-interaction or usage-based models. The Business Roundtable, a group consisting of CEOs of the largest companies in America, also wrote a letter Tuesday supporting quick passage of a Covid relief bill. Another example of increased usage driving growth is a win with one of the largest online lenders in the U.S. We’re now targeting 2020 revenue growth of 25%, achieving our long-term growth target one year ahead plan. With the strong demand backdrop and improving operational efficiency, we are once again raising guidance on the top and bottom line and targeting our first $100 million revenue quarter.
With that, I’ll turn the call over to John to provide an operational update and more color on our guidance. Over that messaging connection, we run rich conversations, either automated with the use of AI or live agent or both at the same time. Businesses will finally derive value from AI through contextual experiences – Though the benefits of AI have been lauded for years, it’s challenging to find use cases of AI providing true organizational value. Think about it. Consumers will no longer accept being forced to call 800 numbers as messaging and AI have become a must-have consumer offering. Though he has access to retraining funding through his union contract, “I’m too old to think about doing some other job,” says Collins, who is 63 and planning on taking early retirement. I can’t spend too much time doing that, so there’s always the risk that I miss some, or worse, that I delete a real comment by mistake.