And LivePerson is making the right investment to accelerate momentum by capitalizing on its leadership position with these industry tailwinds. Salesforce and LivePerson integrations couldn’t be easier with the Tray Platform’s robust Salesforce and LivePerson connectors, which can connect to any service without the need for separate integration tools. The best live chat apps come with tools such as shortcuts to answer common questions, customer profiles with essential customer context, and notifications for when a visitor is on your website. The software targets website visitors, monitors their behavior, and routes them to appropriate company departments based on their needs. If the website has an option to preview the password; utilize it. Even we, we took a hard pivot as you know because they don’t believe check against their, and we kind of took the hard medicine to get here. I don’t think they’re willing to take the hard medicine. But are they willing to destroy themselves to grow. Consumers are far more likely grow impatient and leave a few key industries than any other relationship. Just a couple of questions here, most of my questions have been answered but I do a few.
So those are the guys right now that we have a target on to get rid of. They — when they do things like messaging, it doesn’t work, by the way, and they do it at small little thing and they are sure it doesn’t work so they can get more voice on and say, this is just a toy. They basically promote voice. Yes, I think, obviously, as we removed voice calls from those large voice platforms, they’re, obviously, going to try defending that. As we mentioned last time, T-Mobile removed their IVR now as of primary way to get to them they go straight to a human through messaging or voice, even voice. So that’s a very exciting thing, and I think that drives a lot of adoption because everyone else wants to be first of something else, and they want to get there quickly. Clearest possible self knowledge is the first step and it is also the destination of all knowledge; it is the beginning and end of wisdom. So it really depends on which end of the go-to-market spectrum you’re on? And ladies and gentlemen, it seems we have reached the end of our call today.
This article is a transcript of this conference call produced for The Motley Fool. I would like to turn the call to Rob LoCascio for closing remarks. So, thank you, everyone, for their support, and we’ll see you guys on the Q1 call. So those are the guys that you are right, they’re going try defending themselves. Hi, guys. How are you doing? And imagine that you manage refreshment sales at the park and are able to see what customers are asking for in real-time. And we have good referenceable customers. Good to speak with you. The idea here is to get a feeling if the company trains their interns or simply uses them as free labor. So you would have to get a “Team” or “Business” plan to operate properly. Is that when we have our customers at the summit, we convert them over 40% of the time. You’ve got customers securely being referenced. You’ve got used cases — different used case being illustrated. There is no reason to believe T-Mobile being different. There are presenting and they’re very proud of it. If you go up the stack to midmarket and enterprise, it’s up, of course, you want to expand in the new partnerships, but it’s how do we continue to leverage the terrific pipelines that are being created by the likes of IBM, Accenture and others, and just start converting them.
We know consumers don’t want to pick up the phone so and dial and being put on hold. Q: How does the SDK ensure that sensitive information is transmitted to consumers securely? If free software gifts are communism and open source is cynically capitalist exploitation, then startups may be, weirdly, the democratization of capitalism. Don’t ask irrelevant questions – Keep your questions open ended to know what the customer thinks about your product or service. Risks that could have a material and adverse impact on our business, results of operations and financial condition include the following: potential fluctuations in our quarterly and annual results; the adverse effect that the economic downturn may have on our business and results of operations; competition in the real-time sales, marketing, customer service and online engagement solutions market; our ability to retain existing customers and attract new customers; risks related to new regulatory or other legal requirements that could materially impact our business; impairments to goodwill that result in significant charges to earnings; volatility of the value of certain currencies in relation to the U.S. In 2016, Zendesk changed its logo and rebranded to emphasize contacting customers proactively.