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Build once and publish across 12 major platforms – Messenger, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, WhatsApp, Twitter, Skype for business and Website. Engati is one of the best free chatbot platforms to build bots in minutes without programming. “We chose Kapture CRM after evaluating multiple platforms that would best suit our needs. With Freshdesk Messaging, you can set up in-app campaigns to keep customers engaged as well as to provide the best possible customer service for them when needed. You can retake it or upload an image afterward. Using this customer service software, small startups to big multinational companies can effortlessly manage their service requests and ensure every agent performs at their best. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot. “Our guests enjoy chatting with us using ProProfs. About ProProfs Help Desk: The ProProfs help desk software empowers businesses from across the globe to achieve delightful customers and happier service employees. 16. Tidio – Communicator for businesses. About Kapture CRM: Kapture CRM is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with an all-in-one customer service software.